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Cookie Policy

Last updated: 1st January 2026

This Cookie Policy explains how Contractra ("Company," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website (contractra.io) or use our platform. This policy should be read in conjunction with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website operators. Similar technologies include web beacons, pixel tags, local storage, and session storage.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable core functionality such as user authentication, session management, and security features. You cannot opt out of these cookies without affecting platform functionality.

Examples: Authentication tokens, CSRF protection tokens, session identifiers, load balancer cookies.

2.2 Functional Cookies

These cookies remember your preferences and settings to enhance your experience on our platform. They are not strictly necessary but improve usability and personalization.

Examples: Language preferences, user interface settings, dashboard layout preferences, recent search history.

2.3 Analytics and Performance Cookies

We use these cookies to understand how visitors interact with our website and platform, identify performance issues, and improve our Services. Data collected is aggregated and anonymized where possible.

Examples: Google Analytics, Mixpanel, session recording tools (configured to avoid capturing sensitive contract content).

2.4 Marketing and Targeting Cookies

With your consent, we may use cookies to deliver relevant advertising and marketing communications, measure campaign effectiveness, and track engagement with our marketing content.

Examples: LinkedIn Insight Tag, Google Ads conversion tracking, retargeting pixels.

3. Third-Party Cookies

Our website and platform may contain cookies from third-party services we use to provide functionality. These third parties may independently set cookies and collect information. We are not responsible for third-party cookie practices. Key third parties include:

  • Google Analytics (analytics)
  • Intercom (customer support chat)
  • EmailJS (form submission)
  • Cloudflare (CDN and security)
  • Stripe (payment processing)

4. Cookie Duration

Cookies may be session-based (deleted when you close your browser) or persistent (remaining on your device until their expiry date or until you delete them). Authentication cookies typically expire after your session or within 30 days for "remember me" functionality. Analytics cookies may persist for up to 24 months.

5. Managing Your Cookie Preferences

You can manage cookie preferences through:

  • Our Cookie Banner: When you first visit our website, a consent banner allows you to accept or reject non-essential cookies
  • Browser Settings: Most browsers allow you to refuse or delete cookies through browser settings. Note that disabling cookies may affect platform functionality
  • Opt-Out Tools: For analytics cookies, you can use tools like the Google Analytics Opt-out Browser Add-on
  • Do Not Track: We respect browser Do Not Track (DNT) signals where technically feasible

To update preferences or withdraw consent, contact us at support@contractra.io.

6. Cookies and Sensitive Contract Data

We take particular care with our platform analytics. Our session recording and analytics tools are configured to avoid capturing contract content, personal data within documents, or sensitive business information. Analytics are limited to usage patterns, navigation flows, and feature engagement metrics.

7. Updates to This Policy

We may update this Cookie Policy periodically. Material changes will be communicated through our website or via email notification to registered users. Continued use of our Services after changes constitutes acceptance.

8. Contact Us

For questions about our use of cookies or to manage your preferences:

Contractra
Email: support@contractra.io
Website: contractra.io

© 2026 Contractra. All rights reserved.